Terms of Use

• C- Prices of products for sale on the Site.

• D- Orders.

All orders imply full and unreserved acceptance of these Terms of Sale. 

The Customer accepts that the Vendor's order registration systems are proof of the nature of the agreement and its date.

When the order is confirmed by clicking on the “Complete my order” button, the Customer declares that they accept the order, together with these General Terms of Sale. A summary of the order can be printed.

In the event of one or more products being unavailable once the order has been placed, the Customer will be notified by e-mail. 

The Customer may also cancel an order placed on the Site by contacting our Salon. If we inform the Customer that the order has already been processed, the Customer cannot cancel. In this case, it will be discussed what process to follow.

The Vendor does however reserve the right to suspend or cancel any order placed by a Customer with whom a dispute exists regarding the payment of a previous order, or for any other legitimate reason, in particular related to the unusual nature of the order. 

• E- Payments.

All orders are payable in pounds sterling.

To pay for their order, the Customer must use the following method of payment: bank card. The following bank cards are accepted on the Site: Visa and MasterCard.

The Customer guarantees the Vendor that they have been granted any authorizations required to use their chosen method of payment, when registering the purchase order.

In the event of non-payment of any amount owed by the Customer, or of any adverse payment circumstances, the Vendor reserves the right to suspend or cancel any order and/or delivery, whatever their nature or state of progress.

As part of the measures taken to prevent fraud over the Internet, information concerning the Customer’s order may be sent to any competent authority for verification.

To ensure secure credit card payment, the Customer must send the card security code of the bank card being used.

Secure payments on the Site are guaranteed by Paypal.

• F- Order Delivery.

The products will be delivered to the address provided by the Customer when placing their order by Master Cards, and Visa, according to the selected method of delivery.

Orders will be delivered within an average of 2 to 6 days as from the day on which the Vendor receives the order, subject to opening hours according to the selected method of delivery and no later than 30 days as from reception of the order, subject to full payment of the price.

• G- Legal Guarantee.

The Customer shall benefit from the provisions of the legal guarantee regarding product conformity.

In the event of non-conformity of the product, in particular due to an anomaly or an error in the delivered references, the Customer can choose to return the product to the Vendor and be reimbursed.

 The Customer may contact The Salon by email or telephone as regards any claim.

• H- Right of Withdrawal.

The Customer has a period of 30 clear days as from the date of reception, to return the ordered products at their own expense for reimbursement, provided they are faulty, or unused or discussed with The Salon.

The reimbursement will be made by any method of payment that the Customer has chosen after exercising their right of withdrawal, no later than 30 days following the date on which the right was exercised.

• I- Instructions for Returning Products.

Whatever the reason for returning products to the Vendor, the Customer is advised to follow the following instructions in order to facilitate processing of the return:

Telephone The Salon or Email to discuss.

Package the item/s simular to packaging item/s were received in.

Any risk related to the return of products is borne by the Customer.

• J- Retention of Title.  

All products remain the exclusive property of the Vendor until such a time as payment of the sale price, including the principal, extra costs and taxes has been made in full.

• K-  Liability.

The Vendor cannot be held liable for non-fulfilment of contracts due to stock shortages, except for cases of special price offers not intended to lower stock levels, or in the event of product unavailability due to force majeure. 

The Vendor accepts no liability for:

- any interruption to the Site;

-any incidences involving bugs;

-any damage resulting from a fraudulent intrusion by a third party, causing any change to the information made available on the Site;

-more generally, any direct or indirect damage, whatever the cause, origin, nature or consequences, including in particular any loss of profit, customers, data or any other loss of intangible goods that may occur as a result of the access by any person to the Site or the impossibility of accessing the Site or any credit accorded to any information directly or indirectly coming from it.

12-  Intelllectual property

In accordance with legislation governing the ownership of literary and artistic rights, or other similar rights, this Site and all the elements, brands, drawings, models, photographs, texts, illustrations, logos, sequences whether animated or not and with or without sound, graphics, etc., to be found in this site, together with their compilation, are the exclusive property of the Vendor, as it does not grant any license or any entitlement other than that of consulting the Site. Any use or reproduction, in whole or in part, of these elements is authorized exclusively for information purposes only for personal and private use, with any reproduction and any use of copies made for other purposes being expressly prohibited. Neither the Site (in whole or in part), nor its content or brands may be used, reproduced, duplicated, sold, resold, made accessible, modified or exploited in any other way, in whole or in part, for any purpose whatsoever, without prior, written authorization from the Vendor.

Any other use constitutes infringement.

• M-  Data Processing and Civil Liberties.

The data collected will be processed for the purpose of sending out a newsletter and/or processing the Customer’s order.

The recipients of the data are the Vendor and its service providers.

The Customer has the right to access, change, correct and delete personal information concerning them by contacting the Vendor by email or telephone.

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